Business Process Transformation

Anjita FoundationWhat We DoBusiness Process Transformation

Explore our Business Process Transformation services.

Read the Report

Breaking down complex business processes and redesigning them to bring more value than ever before.

We believe processes can cause significant transformations in companies and institutions. Issues such as cost reduction, time savings and customer experience become sources of these transformations, leading to a raise in the value of the business and its customers, focusing on increased efficiency and more profitable operations

  • Phase 1: Analyze ‘as is’ process

    We study existing processes and identify critical factors to be retained in the business flow. Our experts highlight deficiencies and operational shortcomings.
    We also identify process risks and build safeguards against them.

  • Phase 2: Design ‘to be’ process

    We formulate a ‘to be’ process, eliminating operational inefficiencies and planning for risk mitigation. Next, we re-design the organizational structure, defining and mapping the skills matrix. The feasibility of implementing the new process is discussed with stakeholders.

  • Phase 3: Implement and improve

    Detailed migration and implementation plans enable a smooth transition to the new phase. Appropriate education and training modules help your people own the change, while our team catalyses the processes and functions as your implementation partner.

Results you can measure.

$0m

Cost savings from a complete customer experience redesign for a global retailer

0%

Reduction in year-over-year contact minutes for a consumer manufacturer

0%

Improvement in customer satisfaction ratings for a large provider

RESOURCE CENTER

Case Studies

Player Maker from 2024 to 2025 PLAYER MAKER

Player Maker from 2024 to 2025

Play Maker: This is one year project from 2024 to 2025 aimed in promoting early learning to children through construc

Mafunzo kwa Wote from 2022 to 2026 ANJITA-CHILD-DEVELOPMENT-FOUNDATION-MTOTO-WA-AFRIKA-MKOA-2

Mafunzo kwa Wote from 2022 to 2026

Mafunzo kwa wote is a five years project from 2022 to 2026 focusing in provision of Capacity building to Child Care p

White Papers

EMPOWERING YOUNG MOTHERS THROUGH VOCATIONAL SKILLS TRAINING IN FOOD PROCESSING AND ENTREPRENEURSHIP

News & Updates ANJI 1

The Vocational Skills Technical Training Program for young m...

Soft Skills Training Empowers 150 Young Mothers in Bagamoyo and Kibaha

News & Updates ANJITA 3 1 (4)

Anjita foundation in collaboration with Pwani Government has...

Reflection on the Implementation of Localization

June 2, 2026

Anjita Child Development Foundation in collaboration with SwissContact conducted reflection meeting on the progress of EmpowerHerthrough Skills ( EHS)...

Mkuranga: Tathmini ya Programu ya Malezi, Makuzi na Maendeleo ya Awali ya Mtoto

March 25, 2026

Taasisi ya Anjita Child Development Foundation kwa kushirikiana na Ofisi ya Mkurugenzi Mtendaji wa  Wilaya ya Mkuranga wamefanya kikao cha tathmi...

Testimonials

I like working at GLB because I get to sell the best software in the industry and I work with best / brightest / most fun team of people I’ve ever worked with.

Adam Epstein

Adam Epstein

CEO / Director - American National University

We selected GLB because they understand operating requirements in the healthcare sector. They bring a winning combination of experience and commitment to excellence.

Mrs. Sherena

Mrs. Sherena

Corporate communications Executive

We has been working with GLB for 12 months and in that time they have demonstrated an unwavering desire and capability to deliver.

Mike Guardalabene

Mike Guardalabene

Group CEO - Celebi Aviation Holding

Our Approach

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.

Report for 2016 1.7 KB

Our Brochure 1.25 KB